GDPR Compliance
Last Updated: August 4, 2026
marsh-roam is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This document outlines how we comply with GDPR requirements and protect your privacy rights.
Data Controller
marsh-roam acts as the data controller for the personal information collected through our website and services.
Contact details:
Email: [email protected]
Address: 127 Division Street, Sheffield, S1 4GE, United Kingdom
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Consent: When you submit enrollment forms or contact forms, you provide explicit consent for us to process your information
- Contract: Processing is necessary to fulfill our obligations when you enroll in our courses
- Legitimate Interest: We have a legitimate interest in improving our services and communicating with prospective students
- Legal Obligation: We may process data to comply with legal requirements
Your Rights Under GDPR
As a data subject, you have the following rights:
Right to Access
You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used format.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction.
Right to Erasure
You have the right to request deletion of your personal data, subject to certain legal exceptions such as compliance with legal obligations or establishment of legal claims.
Right to Restrict Processing
You may request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months in complex cases.
Data Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
- Regular backups and disaster recovery procedures
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Enrollment records: 7 years after course completion
- Contact form submissions: 2 years from last contact
- Website analytics: 26 months
International Data Transfers
Your personal data is processed and stored within the United Kingdom and European Economic Area. If data is transferred outside these regions, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
Children's Data
While we offer courses for children, enrollment must be completed by a parent or guardian. We do not knowingly collect data directly from children under 16 without parental consent.
Updates to This Document
We may update this GDPR compliance document periodically. The date at the top indicates the last revision. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Information
For any questions or concerns regarding GDPR compliance or to exercise your rights, please contact us at:
Email: [email protected]
Address: 127 Division Street, Sheffield, S1 4GE, United Kingdom